Executive Secretary & Administration With MSOffice

Course details

Course Overview:

Join the Executive Secretary & Administration course at Aptech Computer Training, available at our Dubai & Sharjah branches. This comprehensive training program focuses on developing essential skills in office management, communication, organizational skills, business correspondence, personality development, and technical skills using Microsoft Office tools.

Participants will gain practical knowledge in managing office operations, enhancing communication skills, handling business correspondence, MS Office productivity, and developing personal management skills to perform effectively as an Executive Secretary or Administrative Professional.

Upon successful completion, participants will receive a KHDA-certified certificate, validating their skills and enhancing their career opportunities in administration and office management.

Who Can Enroll?

• Aspiring Executive Secretaries & Administrative Professionals.
• Office Managers & Personal Assistants.
• Individuals looking to enhance their communication and organizational skills

Course Outcomes:

;Proficiency in office management and administration.
2. Effective communication and business correspondence skills.
3. Strong organizational and interpersonal skills.
4. Hands-on experience with Microsoft Office tools.

Course Outline:

1. Secretarial Skills:

• The Role of the Executive Secretary/PA
• Time Management & Assertiveness Training
• Conflict Resolution & Negotiation
• Effective Communication & Listening Skills
• Dealing with Difficult People & Situations
• Technology in the Office
• Confidentiality & Telephone Etiquette
• Mail Processing, Diary Management, Travel Arrangements
• Meeting Coordination & Record Management
• Tips of the Trade

2. Organization Skills:

• Organizational Charts & Office Structure
• Physical Environment & Safety
• File Security & Filing Systems
• Office Supplies & Equipment Management
• Inventory & Repairs
• Banking & Teamwork
• Time Management & Cleanliness

3. Business Correspondence:

• Art of Good Letter Writing
• Grammar, Clarity, and Format
• Report & Memo Writing
• Sales Letters, Proposals, Orders & Acknowledgments
• Complaint Handling & Responses
• Creating Circulars & Common Letters
• Proofreading & Editing Skills

4. Personality Development:

• Understanding Personality & Interpersonal Relationships
• Dealing with Difficult People & Situations
• Maintaining Confidentiality & Professionalism
• Self-Confidence & Positive Thinking
• Self-Development for Future Growth

5. Technical Skills:

• Microsoft Word (Document Creation & Editing)
• Microsoft Excel (Spreadsheets & Data Management)
• Microsoft PowerPoint (Presentation Skills)
• Microsoft Outlook (Email Communication)

Career Opportunities:

• Executive Secretary
• Office Administrator
• Personal Assistant
• Administrative Coordinator
• Office Manager

Why Choose Us?

1. Expert Instructors: Learn from experienced professionals with industry knowledge.
2. Hands-On Training: Practical exercises to enhance your office management skills.
3. KHDA-Certified Certificate: A valuable credential to boost your career.
4. Comprehensive Curriculum: Covering all essential skills required for an Executive Secretary.
5. Flexible Learning Options: Available both online and offline. Updated on 20 March, 2025