Employee Relations: Motivation, Grievances & Discipline(Certified Employee Relationship Specialist) PetroTech

The seminar is designed to develop increased productivity and motivation through the application of best practice in the way that employees are treated by the organisation. The seminar will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.

The main features of the seminar are:

  • Shows how to create a close working relationship between ER and the rest of the organisation
  • Establishes the policies that create an effective ER function
  • Matches these policies to the practices that support them
  • Addresses how to get the best from people
  • Addresses key issues for ER and Supervisors/Team Leaders such as handling absence, poor timekeeping and unrealistic aspirations for promotion


By the end of the seminar, delegates will:

  • Be able to relate the role of ER to the role of the Managers/Supervisor and Team Leader
  • Know how to manage change
  • Be able to deal with performance problems and modify the behaviour of employees
  • Be able to influence the behaviour of managers and team leaders
  • Be able to operate disciplinary procedures and grievance procedure
  • Know how to manage absence
  • Understand the role of an Employee Assistance programme

Conference Methodology

The conference methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organisational Impact

The benefits to the organisation in delegates attending this seminar and putting the ideas into practice are as follows:

  • Improved leadership
  • Greater productivity
  • Improved morale and commitment
  • A line management team (Supervisors and team Leaders) will feel supported by the ER function
  • The ER function will develop closer working relationships with the line management team (Supervisors and team Leaders)
  • Improved standards of performance and conduct throughout the organization

Personal Impact

The seminar will equip delegates with the following skills:

  • Motivate employees in a positive and thorough way
  • Understand why people work and why they try hard (and why they sometimes don't)
  • Handling Grievances
  • The different roles of HR and ER staff; line managers, supervisors and team leaders
  • How to make Disciplinary Action effective and the mistakes to avoid
  • Managing common problems such as absence or lateness
  • Performance Management
  • Linking the organisations values to the ER function


The Core Role of Employee Relations

  • The Context
  • Change Management
  • ER and Nationalisation
  • Understanding the Rationale of ER
  • The Core Role of ER
  • The distinction between the role of ER and the role of the Manager
  • The Impact on Policies and Procedures
  • Change Agent and Employee Champion
  • The Psychological Contract

The ER function in Practice

  • Communications
  • Team Briefing
  • Consultation
  • Discipline - Gross misconduct
  • Discipline - poor performance
  • Appeals
  • Handling sickness absence
  • Return to work interviews
  • Notification Rules
  • Trigger Mechanisms

Supporting the Manager, Supervisor or Team Leader

  • Grievances
  • Conducting the Grievance Interview
  • Management's right to manage
  • Equal Opportunities
  • Discrimination
  • Equality and diversity
  • Harassment and Bullying
  • Motivation

Managing Performance, Counselling, Providing Employee Assistance

  • The performance management process
  • Motivation and Goal Theory
  • Giving Feedback
  • Coaching
  • Counselling - Managers and Supervisors
  • Counselling employees
  • A Counselling Style Inventory
  • Employee Assistance Programmes

Getting the Best from People

  • Getting the best from People
  • Then characteristics of leaders
  • Leading Vs Managing
  • Leadership Competencies
  • Leadership development
  • 360 degree feedback
  • Seminar review
  • Personal Development Planning


The adage that “knowledge” is power holds very true in this industry. In order to maximize results we are constantly updating and upgrading ourselves. This commitment to ongoing skills development is one of the reasons we are success, the belief that there is a “better way to do things” is what motivates us each and every day. By aligning with us you are going to benefit from our years of expertise in real world scenarios. Classroom learning is great but there is no substitute to real world experience which is what we are bringing to the table.


Billionaire investor Warren Buffett said “price is what you pay but quality is what you get” and that expression is very true. With use we understand that your time is very valuable and you only want the best and most current industry related knowledge which is what we bring to the table.  Instead of giving you massive amounts of inaccurate or outdated information you get precisely what you want, the most current knowledge so you can make truly informed decisions that will directly impact productivity and your bottom line. When results are what you are looking for then the choice is clear, we are your partners in success.


Technology has revolutionized the way knowledge is disseminated in throughout the world, what use to take months or even years to reach the masses can be done in a few hours ! In order to remain relevant and viable we need to embrace innovations. The challenge with innovation is knowing when to implement it and what type of return you can expect from it. Instead of risking your time and resources we have the answers for you, Since we are at the vanguard of the industry whenever there is a fruitful innovation we will be there providing you with the information needed to make the right decision.


We understand you may have unique need so we provide a tailored made (bespoke for our U.K. friends) approach that will address your questions in the most conducive manner possible.  Respect to us means putting your interests, your needs at the forefront of our mind. You will see how genuine we are and that you not just “some customer” you are our partner in success just as much as we are your partner in success. We firmly believe in the “golden rule”, treat others with graciousness, courtesy and respect.  Come experience the difference that quality and respect makes and you will truly be amazed.

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