Emotional Intelligence for Project Managers - 5 PDUs

Course details

We are a PMI Registered Education Provider:

• Instructingcom, LLC #4082
• Emotional Intelligence for Project Managers; Activity ID 16825424169
• 5 PDU hours

The PMI publication, A Guide to the Project Management Body of Knowledge (PMBOK Guide) describes interpersonal skills as a key characteristics of successful project management. These interpersonal skills are largely manifested in the emotional intelligence we, as project managers, bring to a project.

Emotional intelligence is the ability to:

• Deal successfully with other people
• Manage self in personal and professional settings
• Manage other people
• Understand your feelings
• Appropriately respond to others

In this course, worth five Professional Development Units (PDUs), we will cover:

• Definition and role of Emotional Intelligence
• How to perceive, manage and use emotions
• Verbal and non-verbal communication skills
• Controlling thoughts and emotions
• Optimism vs. Pessimism
• Making an impact through first impressions and personality

We will also discuss the project management knowledge area of Project Human Resources Management. This includes how to plan for human resources, how to acquire the project team, how to manage the project team, and how to develop the project team.

Another part of emotional intelligence is Project Communications Management. In this course we will discuss planning for communications, managing communications, and controlling communications.