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  • Accredited by: CPD Certification Service
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  • Course delivery: This course is delivered in video format

Course details

Email Etiquette Certification
In this age of technology, email is the most efficient form of communication used in the workplace, yet many businesses still overlook the importance of the standards and rules one should follow when communicating in this way.

This course on email etiquette will be discussing the most important etiquette rules that apply to nearly all companies, with the aim of providing participants with the necessary skills and techniques for managing and writing emails in an effective and professional manner.
You Will Learn:


  • What email etiquette is

  • How to handle tone and language in email messages

  • How to write appropriate subject lines, salutations and closings

  • When to Cc and Bcc recipients into an email conversation

  • General tips on constructing an efficient and professional email


Benefits of Taking This Course:

  • You will learn how to communicate more effectively through email

  • You will be able to structure emails in a way that's easy for recipients to read

  • Your knowledge of proper email techniques will allow you to appear more professional in your emails

Updated on 19 June, 2023

Eligibility / Requirements

There are no formal requirements to take up the course, anyone who is interested in the topic and/or would like to gain more knowledge and stand out to make up your career that you are passionate of.

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