Course details

Successful marketing and business development events have become pivotal, with the increased importance of relationship management in the marketing mix. They can be the moment when that relationship can be commenced, built upon or further enhanced.

This programme will give you all the tools required to ensure that your events produce an overwhelmingly positive response from your customers and prospects.

Is it right for me?

If you are involved in planning, developing or implementing marketing and business development events then this course is for you. Marketing and sales executives, PA’s and those in PR will all benefit from learning this common sense approach to event management.

What will I learn?

By the end of this course you will be able to:

  • Plan effective events.
  • Understand the role of events in relationship management.
  • Use the toolbox of techniques to ensure success.
  • Brief third parties to produce the right materials/resources on time.
  • Be able to manage an event budget.
  • Consider all the health and safety implications of the event.
  • Measure the successful outcome of the event.

What will it cover?

The Role of Events in the Communications Mix

  • Conferences, seminars and events as communication tools

Event Planning

  • Who’s attending
  • What have you got to tell them?

Planning Tools and Techniques

  • Setting clear objectives
  • Deciding on your process

The Importance of the Briefing Document when Involving Agencies

  • What to include
  • The briefing occasion

Setting Responsibilities, Actions and Timescales

  • Allocating who does what
  • Allowing time for each stage

Ingredients of a Successful Event

  • What makes an event work?
  • Thinking outside the box

Data Collection and Relationship Management

  • Building and using your client/prospect contacts
  • Using the information to build customer relationships

Pre-event Promotional Plan

  • Checklist of the things which should be in place
  • Briefing outside suppliers

Budget Control and Achieving a Return on Investment

  • Measuring against the objectives
  • A comparison on cost per contact/lead

Health and Safety Considerations

  • Compliance with health and safety regulations

Measuring the Success of the Event

  • Review and using the appropriate criteria for evaluation
Updated on 08 November, 2015

About World Knowledge

A subsidiary of We_They Strategies Corporation , We_They is a World performance improvement company and a leader in sales and technical training, management consulting, and engineering services.

We help improve your organisational effectiveness through innovative and knowledgeable training, consulting, and business improvement services customised to meet your specific needs. With offices throughout The Middle East, we are strategically positioned to serve you at your locations around the world.

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