Course details

E-mail is among the most powerful productivity-enhancing tools available to an organization—as well as one of the biggest sources of pain and lost productivity, with managers and professionals getting buried deeper and deeper under a continuing stream of e-mail every day. In fact, the average professional spends at least two hours per day dealing with e-mail, with more than 25% of users checking their inbox a minimum of 20 times every day—and yet, surprisingly, less than 3% of the U.S. workforce has had training on how to manage e-mail.

When diagnosed, it is evident that e-mail has become a significant cost center for many organizations, with employees losing valuable time, focus, and productivity due to poor e-mail management strategies. This course provides proven strategies for keeping your inbox efficient and under control, and teaches you to:

  • Reduce the mess in your inbox by having "natural" places for your e-mails to go
  • Get rid of time-sucking "quick e-mails" and get your time and inbox under control moving forward
  • Finally feel on top of your e-mail, rather than feeling it is on top of you!
  • Lessen e-mail distractions to fundamentally change your relationship with work and life

This course features all software demos in Microsoft Outlook 2010, although users of Outlook 2007 and 2003 will still greatly benefit from this program. Future versions of this Illumeo course will feature the new Outlook 2013 as well as Gmail.

* This course shows screen shots which may have small text as they are demonstrating real-world use of software which has font sizing we cannot change for demonstration purposes. Therefore, your experience will be best on a full screen device such as a tablet, laptop of desktop computer. We recommend that you fully upsize the screen when you view these videos.

Updated on 13 March, 2018
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