Diploma in Business Administration

Course details

This programme can be completed in a If you would like a more flexible option you can attend the first module - ‘Building on your Communications Skills’ – and attend the remaining modules in any order. You can complete inpidual days or days grouped together. Whatever suits your schedule best!

What will I learn?

Building on your Communication Skills

By the end of this module you will be able to:

• Access your personal Consultant to discuss the requirements of your assignment
• Identify influencing styles which get results
• Contribute positively in meetings with confidence
• Analyse and summarise reports
• Structure and write summaries
• Produce concise and accurate minutes

Business Awareness

By the end of this module you will be able to:

• Recognise strategic terminology, management principles and tools
• Adapt your communication to meet the needs of different cultures
• Minimise the problems associated with organisational change

Finance and Budgets

By the end of this module you will be able to:

• Recognise users of accounting information and differentiate between financial and management
• Understand the structure and terminology behind those two famous documents:
• Profit and loss account
• Balance sheet
• Understand the importance of working capital
• Understand the nature and behaviour of costs
• Differentiate between capital and revenue expenditure
• Define budgeting and understanding its importance
• Compile a simple departmental budget
• Compile a cash budget

Project Management

By the end of this module you will be able to:

• Define what is meant by a project
• Identify the role, skills and qualities of an effective project manager
• Set clear, realistic objectives for a project and understand the project life cycle
• Confidently plan, organise and document a project in a logical manner
• Monitor, control and adjust a project effectively and keep all relevant parties informed of project progress
• Predict risks and make appropriate contingency plans
• Review and learn from strengths and weakness identified on completion of a project

Managing People

By the end of this module you will be able to:

• Adapt your leadership or management style to reflect different situations
• Mirror the working style of managers and colleagues to create rapport
• Communicate difficult messages effectively by giving constructive feedback
• Deal with difficult people to achieve cooperation
• Motivate the team
• Delegate Effectively

What will it cover?

Building on your Communication Skills

• Welcome to the diploma - Overview of the programme and assignment
• Influencing styles - tips and techniques to get what you want
• Make an impact in meetings - building your confidence and raising your profile
• Written communication - structuring emails and letters, writing summaries
• Taking notes and producing minutes - the easy way!

Business Awareness

• Introduction to strategy
• Organisational culture
• Supporting and contributing effectively to the organisational changes

Finance and Budgets

• How to create a budget
• Managing a budget
• Understanding variances
• Key financial statements
• Interpreting financial information

Project Management

• Defining, planning, implementing and reviewing
• A project management approach
• Carrying out risk assessments
• Allocating resources

Managing People

• Examining different types of leadership styles
• Identifying strategies to manage difficult people and situations
• Motivating the team
• How to delegate effectively