Decision Making and Problem Solving

Course details

Overview:

Problem solving and decision making are essential skills for professionals in any industry. The Problem Solving and Decision Making Course prepares professionals with structured techniques and practical tools to tackle workplace challenges effectively.

This 40-hour expert-led training helps individuals develop logical thinking, analyze situations, and make informed decisions. With 9 updated modules, participants learn problem-solving strategies, creative thinking techniques, and decision-making models. The course includes hands-on exercises, real-world case studies, and interactive discussions, ensuring a comprehensive learning experience.

Why Problem Solving and Decision Making Training is Important

• Enhances logical reasoning and structured thinking.
• Assists professionals with effective problem-solving and decision-making techniques.
• Helps in identifying key challenges and developing practical solutions.
• Trains individuals to make data-driven and well-informed decisions.
• Strengthens leadership and strategic decision-making abilities.

Key Benefits of the Problem-Solving and Decision-Making Course

• Improves Analytical Skills – Develops the ability to assess situations and make accurate decisions.
• Enhances Creativity – Teaches innovative thinking techniques to solve complex issues.
• Increases Professional Value – Boosts credibility in problem-solving and decision-making roles.
• Strengthens Workplace Performance – Helps professionals handle crises effectively and make sound judgments.
• Prepares for Leadership Roles – Provides tools to evaluate risks and implement effective solutions.

Course Modules

Defining a Problem

• What is a problem?
• Different types of problems
• Convergent and divergent problems
• Prioritizing the problem
• Problem solvers – the different types

Why do problems arise?

• How to recognize a problem
• Analyzing the causes of problems
• Writing a problem statement
• Negative and positive approaches to problems
• Taking ownership of the problem

Problem-solving tools

• 6-step problem solving technique
• Fishbone diagram
• Fact finding
• The cause and effect’ method
• Pareto analysis – 80/20 rule
• Mapping the problem – force field analysis

What is creative thinking?

• Types of thinking
• Conscious and subconscious mind
• Types of conditioning
• Barriers to creativity

Creative thinking tools

• The ‘why-why’ and ‘how-how’ method
• The ‘matrix’
• Brainstorming
• Mind mapping
• The benefits of each technique

​Becoming a creative thinker

• The hemispheres of the brain
• Why we restrict our thinking
• How to think beyond those limits
• Eliminating barriers to innovation
• How to challenge your own assumptions
• Evaluating and implementing ideas

Decision making

• What is a decision?
• Stages of decision making
• Factors affecting decision making
• Decision making models
• Decision making traps

Decision making tools

• Analyzing options
• Decision analysis
• The approach – information: data and facts
• Investigating each solution
• Designing contingency plans
• Integrating of preventive and contingent actions
• Risk analysis

Implementation – putting it into practice

• Identifying appropriate resources
• Allocation and organization of resources
• Delegating tasks
• Record keeping
• Setting realistic ‘time frames’
• Monitoring progress

Why Choose Learners Point?

• Industry-Expert Trainers – Learn from experienced professionals in problem-solving and decision-making training.
• Practical Learning Approach – Hands-on exercises, real-time case studies, and group activities.
• Comprehensive Curriculum – Covers critical thinking, decision models, and creative problem-solving.
• Globally Recognized Certification – Adds credibility to decision-making and problem-solving skills.
• Flexible Learning Modes – Choose between online and classroom training.

Testimonials:

Mariyam Razik, Management Consultant

"Before taking this course, I was struggling to make decisions in my personal and professional life. However, this course taught me the valuable skills of problem-solving and decision-making, and now I feel much more confident in my ability to tackle challenges head-on. I highly recommend this course to anyone who wants to improve their ;

Muktar Shaque, Project Manager

"I've taken a lot of courses over the years, but this one really stood out to me. The instructor was incredibly knowledgeable and engaging, and I appreciated the hands-on approach to learning problem-solving techniques. This course has definitely helped me become a better problem solver in both my personal and professional ;

Gain the confidence to solve problems efficiently, make better decisions, and improve workplace performance with this Problem Solving and Decision Making Course.​​​​​​​ Updated on 06 March, 2025 - Read Less