Customizing Microsoft Dynamics 365 for Customer Engagement

Course details

This course willtake you through all the steps and knowledge needed to customizeMicrosoft Dynamics 365 for Customer Engagement, including;

1. Implementing Dynamics 365 entities, entity relationships and fields

2. Creating and managing solutions, forms, views and visualizations

3. Implementing client side logic through business rules

4. Customizing Dynamics 365 to meet specific business requirements

This course is ideal for System Customizers, Developersand Consultants wanting to best understand how to customizeDynamics 365for Customer Engagement

This course will take you through detailed principles and best practices for each topic, along with demonstrations that will be easy to follow and replicate. Will confirm your understanding via quizzes and share best practice for real implementations

This course will also help in preparation for the customizationtopics of Exam MB2-716MicrosoftDynamics 365Customization and Configurationwhich amounts to 50 - 60% of the exam.