This course will help you to be able to understand the underlying principles and essentials of excellence in Customer Service. Measuring the current levels of employee commitment to customer service. To be able to plan implement and establish clear and efficient standards of customer service. Finding out the hurdles to better customer service. Objection handling and problem solving. Converting customers to raving fan through excellence in service.
About Svarna Training Institute
At SVARNA we guarantee a well-rounded education. Our courses will help you develop analytical and problem solving capability, logical skills and practical experience along with leadership, business conceptualisation and presentation skills. Specially designed courses that meet the specific needs of business, industry and commerce or that prepare candidates for medical and engineering school entrance examinations are the main highlights of the institute: