- Duration / Course length: 20 Hours
- Timings: Enquire
Course details
Starting a new career in customer service can be ;How will you deal with all those people? New employee training can teach you how to turn on the lights and work the computers, but you need to know more about the non-tangibles, the soft skills of getting ;This course will help you develop the soft skills you need to thrive when facing clients day after day.What you'll learn
How to take care of yourself while taking care of others
How to really listen to customers, not just hear their problems
How to be personable even when you're not there in person
Updated on 27 January, 2025
Eligibility / Requirements
Who this course is for:
People starting out in a customer service career will benefit from this course.
First time customer service reps should take this course to prepare themselves for their new job.
Job roles this course is suitable for:
Customer Service Manager , Customer Service Agent , Assistant Manager , Front OfficeAbout Octus Mindz Training
OCTUS MINDZZ is a private, Language & Academic based learning campus offering the highest standards of imparting knowledge. By means of academic education, intensive support, and friendly teach environment,t , its objective is to encourage talented people, irrespective of nationality, religion, and background in becoming citizens of the world by knowing multiple languages.
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