Customer Relationship : Boost your Management skills

Course details

Customer Relationship Management (CRM) in a very broad way can be defined as the efforts made towards creating, developing, and maintaining a healthy and long-lasting relationship with the customers using technology. This course is an introductory guide to CRM that touches upon various topics such as understanding 21^st century customers and managing them, building value for them, CRM software, and future trends in CRM.

This course is structured as a presentation. We make courses based on theory, look at free lessons and then decide if you really want to buy this course.If you really like our way of teaching, then buy this course. We have a specific way of teaching and we recommend that you carefully consider whether you would like to buy this course.We have a lot materials for reading, so this course is not for lazy students.