Crisis Management & Emergency Response for the Oil and Gas Industry

Course details

The range of potential incidents and emergencies which could affect, disrupt, or stress production are increasing. If managed correctly then not all these incidents will be critical or could be classed as a crisis, but those which result in significant losses, or put increased demand on the organisation will have serious consequences for the company, the company’s stakeholders, the country and the reputation of all those involved in the response. This course will teach you that meeting the commitment involves more than just being fully prepared.

This course will feature:

• Evaluation of the latest listing of potential perilous risks to the Oil and Gas Industry
• Design of effective Crisis Management & Emergency Response strategies
• Communication strategies (including Social Media) for Call Centres, Emergency Centres and Media/Government Relations
• Analysis and appraisal of industry case studies, table-top exercises with syndicate role-playing
• Enhancement of Risk and Business Impact Analyses by researching world events

Is it right for me?

Suitable for:

• Evaluation of the latest listing of potential perilous risks to the Oil and Gas Industry
• Design of effective Crisis Management & Emergency Response strategies
• Communication strategies (including Social Media) for Call Centres, Emergency Centres and Media/Government Relations
• Analysis and appraisal of industry case studies, table-top exercises with syndicate role-playing
• Enhancement of Risk and Business Impact Analyses by researching world events

What will I learn?

By the end of this course you will be able to:

• Understand the attributes between Incidents, Emergencies and Crisis in the industry
• Develop methods on how to avoid unnecessary escalation & how to design command & control response to each scenario
• Learn how to enhance on-scene leadership capabilities and techniques
• Apply best practice in organizing Emergency Communications Centre (ECC), Emergency Response (ERT) and Crisis Management Teams (CMT) to their best advantage
• Analyse the importance of human factor, the means to ensure the best psychological readiness, resource allocation, deployment, discipline and leadership.

What will it cover?

Day One

• Increase your ability to evaluate, mitigate and respond to industry challenges

Day Two

• Crisis Communications & Incident On-Scene Command

Day Three

• Business Continuity Management (BCM) and Incident Command Systems (ICS)

Day Four

• Media and Reputation Management

Day Five

• Crisis Management Plan Testing, Training and Exercise Simulations and potential problems