Course detailsAs healthcare continues to evolve, more staff in healthcare organizations will be involved in quality. That's why it is more important than ever before to differentiate yourself as a healthcare quality professional with the Certified Professional in Healthcare Quality (CPHQ) certification
Who should attend:
- Quality Assurance manager
- Medical and nursing directors
- Quality officers and coordinators
- Accreditation officers Health care administrators and managers
- Health care professionals interested in managerial or quality jobs
- Insurance Officers
- Risk managers
- Case managers
- Lab technologists
CPHQ sessions will cover these areas:
Quality Strategic Planning - Leadership - Management - Total Quality Management - Customer Supplier Relationship - Vision and Mission Development - Strategic Goals, Objectives and Activities - Clinical Variation in Healthcare - System Thinking Principles in healthcare Organization - Deming and Juran Model of Quality Management - Quality Improvement - The Role of leaders in Quality Management - Continuity of Care.
Risk Management - Case Management - Utilization Management - Clinical Practice Guidelines - Clinical Pathways - Policies and Procedures - Sentinel Event and RCA - FMEA - Patient Safety Culture - International Patient Safety Goals - Financial Management - Performance Management and Improvement - Performance Measures Benchmarking - Credentialing and Privileging of Medical Staﬀ - Competency of Healthcare Providers.
Information and Data Management - Population and Sampling - Data Validation and Reliability - Evaluation of Software Programs - Statistical Analysis - Measures of Central Tendency - Measures of Variability Interpretation and Presentation of Data -- Quality Improvement Tools - Lean and Six Sigma Principle - Pareto-Brain Storming - Affinity Diagram -- Education and Training - Change Management - Accreditation .
Job roles this course is suitable / will prepare you for
differentiate yourself as a healthcare quality professional with the Certified Professional in Healthcare Quality
About Nahdat Al Tamayuz
Nahdat Al Tamayuz (NAT) is an organization dedicated for better Patient Care and Safety through Healthcare Professional training and development. Located on the beautiful island of Abu Dhabi, NAT promises a healthier tomorrow for the communities it serves.
We depend on honesty to achieve our goals. This means that we are accountable to thosewe serve.
We say what we do, and we do what we say.
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