For any professional with a need to improve their conflict management skills.
Dealing with conflict is important for every organisation. This course will cover:
- The meaning of conflict and conflict resolution
A conflict resolution framework that can be used or modified in
- Five main styles of conflict resolution
- Strategies for dealing with anger and stress
Participants will leave this course with the skills and confidence to ensure conflicts are not left unchecked or unresolved, appropriate solutions are implemented and business operations are not impacted by ongoing conflict
PwC’s Academy is the educational business of PwC. Their goal is to help improve the knowledge, skills, competence and expertise of people in finance and business; to help organisations across the region grow and retain their talent. Their foundation is Their team of expert professionals who convey their Theyalth of knowledge and the practical experience they have gained within leading organisations around the world.See all PWC Academy Lebanon courses