Complete Salesforce Classic and Mobile New User Training

Course details

After Thousands ofUdemy Survey ratingsfor my courses, the students have spoken:

"Are you learning valuable information?" 99.6%answered YES

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Learn how to use Salesforce efficiently - you should select my courses because Ihave 6 Salesforce Certifications, which are the most of any instructor you will find on Udemy. Ihave also been featured in InfoWorld and have taught more students and received more 5 star reviews than any other Salesforce instructor on Udemy. I invite you to read the reviews of my courses.

If you are new to Salesforce and need a firm understanding of the platform, as a whole, this course is for you. Improve your performance on the Salesforceplatform to be more productive, ANDprofitable.Acquire marketable skills in todays marketplace, and close more deals along the way.

This course is updated and kept current witheach release (3 times a year) andcovers:

• Core functionality and common tasks, such as searching, creating records, running reports, sending emails, logging calls.
• Customer Relationship Management Fundamentals as specifically performed on the Salesforce Platform
• Encompasses the entire lifecycle of the typical sales process from
  • Marketing (Attract Customers)
  • Sales (Attain Customers)
  • Service (Retain Customers)

In this course, I show you and walk you through customizing your own Salesforce instance to automate and optimize your Marketing efforts. We will cover Campaign Management and automation. Well coverlead-based marketing and discuss lead sources and how to track all of this in Salesforce. Track leads from various channels, such as Email, Web, Phone, Tradeshows, and Social.

I demonstrate key Sales Management and Enablement techniques around team-based selling, prospecting, andsetting up multiple and varied Sales Processes.

Learn Salesforce analytics to measure user adoption, and key metrics for Marketing, Sales and Service through our Reports and Dashboards section.

The Salesforce1Mobile interface is covered as well, once you understand the core concepts of the desktop experience. You'll also find helpful tips sprinkled in, all along the way. Go from Salesforce newbie to ninja in no time!