Course details

The CTA program trains travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.

The CTA curriculum covers a total of 12 courses.

  • Business Writing Skills
  • Customer-Focused Selling
  • Customer Service
  • Interpersonal Communication
  • Professionalism at Work
  • Selling Special Interest Travel
  • Touring the World
  • Understanding Customer Needs
  • Planning Itineraries
  • Selling all -Inclusive Resorts
  • Selling Escorted Vacations
  • Time Management.

The CTA program can be completed in around two months, however, candidates have only a maximum full year (12 months) to complete their test.

About Beirut Academy for Travel Sciences

Beirut Academy for Travel Sciences (B.A.T.S) was founded early 2006. It is run and managed by a connoisseur of the travel and ttheirism Industry, Hassan El-Zein, having been a mentor and a practitioner for more than ttheynty years.

Holder of 10+ IATA/FIATA diplomas, Master of Science from England in Electronic ttheirism management…his academic achievements are from Canada, United States of America, England, Switzerland, Greece, Malta, Dubai, Fiji, and more. Hassan has a broad travel experience, over 60 countries and the number is increasing.

The leader in applied transport education in Lebanon, B.A.T.S mission is to supply a better education of the travel, ttheirism and freight industries in Lebanon and abroad through the up to date and perse services that play a mandatory role in providing a reliable foundation for jobs. B.A.T.S remains competitive by being at the forefront of technological, knowledge and skill advancement. Hence, B.A.T.S teams up with the Travel Institute USA, CIFFA (The Canadian International Freight Forwarders Association), ATTAL (Association of Travel and Ttheirist Agents in Lebanon), LFS (Lebanese Forwarders Syndicate) and multi-universities in Lebanon.

See all Beirut Academy for Travel Sciences courses

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