Vskills Certified Front Office Executive Vskills

Course details

Vskills certification for Front Desk Executive assesses the candidate for basic proficiency in professional English, requisite written, oral and non verbal communication skills and professional aptitude required by the industry in front desk executives. It also evaluates the students on awareness of various roles and responsibilities of a front desk executive and the candidate’s ability to become effective from the first day itself.

Why should one take this certification?
This Course is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression.
Earning Vskills Front Office Executive Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential.

Who will benefit from taking this certification?
Job seekers looking to find employment as a Front Office Executive or Front Desk Operator or Receptionist in IT, Finance, Real Estate, BPO, Manufacturing, Hospitality, Health Services industries among others. Students desirous of improving their skill set and strengthen their CVs as well as those already working but looking for better opportunities can prove their superior skills through this certification to the prospective employers.

Table of Contents

Job and Responsibilities
  • Role of a Receptionist
  • Key Skills
Functional Grammar and Usage
  • Usage of Capitals
  • Using Nouns
  • Using Pronouns
  • Using Adjectives
  • Using the Articles
  • Using Verbs and Tenses
Customer Service Practice
  • Key Challenge
  • Customer Service in Action
Presentation and Communication Skills
  • Personal Presentation
  • Telephonic Communication
  • Email Communication
  • Listening Skills
Time Management
  • Use Lists
  • Beware of time wasters
  • Optimize your work environment
  • Take stock at the end of the day
Updated on 01 February, 2019

About Vskills

Vskills is the largest certification body of India. It conducts skills testing and certification exam to improve employability. Candidates use Vskills Certifications, which are well recognized in the Industry, as certification of skills and knowledge.
Companies have benefitted by hiring pre-certified candidates from Vskills and also use the certifications for their in house employee appraisals. The certification body is affiliated to various organizations and is managed professionally by IIM Alumni.

Tests are conducted in a secure and unbiased manner, and certificates are awarded based on merit of the candidates who qualify tests.

Vskills certifications are for relevant qualifications that help students/employees quantify and prove those skills that are valued by the employer and are in great demand.

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