Business Soft Skills –Listen Like a Leader

Course details

The Problem:

Feeling tired, stressed, powerless, annoyed, resentful or angry at work? Chances are not quite perfect communication has something to do with it. Poor communication in organizations is like a vampire that sucks out resources, leaving behind:

• too many mistakes
• too much misunderstanding,
• infighting and open resentment,
• back-stabbing,
• micromanagement
• fear
• turnover and losses.

This course, Learn how to Listen Like a Leader, one of our Business Soft Skills series. You learn everything you need to know for better, deeper, more effective listening, the first step in good communication. Great leaders are good listeners, but we are not born good listeners. It is a skill that has to be learned, practiced and mastered. This course has it all, including how to listen, reflect, respond reflectively, and directively. Taking it will lead to

• better use of resources
• lower costs
• better quality results
• more collaboration less infighting and power games,
• less mistakes
• less turnover
• happier co-workers and customers
• more profit

Delivered through attractive, lively online video, rich documents, and carefully constructed exercises. You must take this course if you care about being more effective as a co-worker, Leader, and/or a human being.