Learners Point Training Institute Business English Learners Point Training Institute

About the Course

The purpose of this course is to provide students the necessary skills to improve their English language skills while working in a cosmopolitan Business environment  dealing with multi cultural and multi ethnic staff

Who needs the course

HR Professionals,  Sales & Marketing Professionals, and non native English speakers and anyone who wants to improve their English skills.


module 1 Introduction to Business English & Importance of Business Communication

Module 2 Understanding the Importance of Politeness in Business - Structures and                     Expressions of Politeness

module 3 Learn The Present, Past, and Future Tense

module 4 Learn to Prepare for Job interview

module 5 Application of Business English skills for Customer care

module 6 Learn How to Say Negative Things in a Positive Way

module 7 Learn Editing for Agreement in Business Writing

module 8 Learn Professional Telephone Etiquette 

Course Outcome

Compose an email to a customer outside your country

respond to a customer grievance

Interviewing a candidate applying for a Job

Convincing an angry customer

Learners Point is a leading KHDA affiliated educational Institute under Government of Dubai. We help progressive businesses get the best out of your teams through high impact, customizable and cost effective training solutions. Our handpicked trainers who are highly specialized will analyze your organization's training needs and can conceptualize, structure and deliver the best in class training best suited to your business.
We are specialized in offering competency-based trainings specifically designed for Hospitality Industry that combine customer experience management, Soft skills, General  Management skills and with flavor of up-selling techniques. Our training solutions are different because they are bespoke as we understand our clients are unique and so as the dynamics in their needs.

See all Learners Point Training Institute courses

Enquire about this course

You may add more courses here,
your list will be saved.

Rate our content