Course details
Course DescriptionThe aims of this qualification are to enable candidates to develop:
- An understanding of the types and structure of business organizations and the role of centralized support services.
- an understanding of the personal characteristics, roles and responsibilities of administrative staff
- An understanding of the nature of written and face-to-face communications in business organizations.
- The ability to produce written business communications in a professional manner.
- an understanding of the core administrative support services and the related activities, systems and standards
- The ability to apply their knowledge, understanding and skills in a business context.
Course Objectives
- Demonstrate an understanding of the different types of business organizations, how their objectives differ and their functional areas and reporting ;
- Demonstrate an understanding of the roles of centralized support services, how they may be organized in different types of organizations and the benefits they provide to internal and external stakeholders.
- Demonstrate an understanding of the skills and qualities required to work in different administrative roles and how to manage their personal performance and work effectively in a ;
- Demonstrate an understanding of the different methods of written and verbal communication in business organizations and the use and benefits of ICT in business communications.
- Demonstrate an understanding of the features of meetings, the different types of meetings and the information and procedures used in organizing meetings.
- Produce written business communications for given situations in a professional manner
- Demonstrate an understanding of the importance of, and procedures and standards involved in operating reception and mail services.
About Industrial Petroleum Training Services
Why IPTS:
- First approved center for First aid training in GCC
- Trusted since 2003
- Cost effective solutions
- Consultative & Customized delivery
- Multi language delivery
- Qualified & Experts Pool of 50+ trainers
- MOL approved training’s
- Tamkeen support for Bahraini nationals
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