Basic Course on Housekeeping

Course details

Housekeeping is a systematic process of cleaning the hotel room as well as the public areas. Housekeeping is the most important function in any hotel. Housekeeping maintains the standard of the hotel property and makes it different from other properties. This course is especially designed to understand the detailed process of housekeeping for those aspirants who are interested in making a career in Hospitality.

Learning Outcomes:

After completing this course you should be able to:

• Understand role of Housekeeping in a Hotel 
  
• Understand organization of Housekeeping departments & its staff 
  
• Gain knowledge of various functions of Housekeeping 
  
• Know Housekeeping Terminology 
  
• Gain knowledge of Maid's Housekeeping Trolley & its contents 
  
• Know about cleaning equipments & cleaning agents used in Housekeeping 
  
• Know room cleaning & toilet cleaning process 
  
• Understand Bed Making 
  
• Understand different types of Hotel rooms 
  
• Know about different types of room keys in hotels 
  
• Understand Documentation in Housekeeping 
  
• Discover different types of Careers in Housekeeping
  

• Questions on Layout of House Keeping 
  
• Questions on House Keeping Staff 
  
• Question on Cleaning Equipments 
  
• Questions on Cleaning Agents 
  
• Questions of Maid's Service cart 
  
• Question on Types of Rooms 
  
• Questions on Bed Making 
  
• Question on Laundry 
  
• Question on Room Keys 
  
• Questions on Lost & Found Procedure 
  
• Questions on Guest room cleaning process