- Duration: 5 Days
Course details
Overview:
IT industry sales and services professionals encounter customers who accept that major changes in business models, operating processes or technology use may be required to greatly improve results. This course provides training on frameworks and techniques useful for diagnosing customer pain points and opportunities, defining solutions to these challenges and gaining customer buy-in for adoption on a broad scale.
This training covers topics such as: Understanding customer strategies, competitive position and history with IT-enabled change. Depicting key elements of a customer’s strategy and business model. Discovering and conveying an understanding of customer pain points and opportunities, as a way to enhance credibility. Describing the business relevance of Cisco Architectures and Smart Solutions.Refining customer needs and creating high-level, business-focused IT solution designs. Preparing a business case that shows investment, costs, benefits and risks. Composing an initiative / project roadmap and describe key success factors. Demonstrating how Cisco products, solutions and services provide unique value, in context of the architecture lifecycle and customer conversation framework
Objectives:
- Upon completing this course, the learner will be able to meet these overall objectives:
- Understand steps and tools to work through the architectural consulting lifecycle
- Discover needs and identify appropriate solutions; apply an architectural and business value project approach
- Demonstrate how Cisco’s architectures, products and services help fulfill a customer’s strategy
- Identify financial benefits and create a business case
- Prepare a business roadmap and high level approach for technology adoption
- Engage with key stakeholders to accelerate decisions and buy-in
Content:
Day One
- Introduction
- Understanding the architecture lifecycle, frameworks ; concepts
- Gathering customer information
- Analyzing the current state
- Designing the future business model
- Daily recap /Q;A
Day Two
- Introduction
- Developing a recommendation
- Determining an implementation approach
- Developing the implementation roadmap
- Realizing the benefits
- Daily recap / Q;A
Day Three
- Introduction
- Cisco Enterprise Architecture
- Cisco Enterprise Architecture –Borderless Networks
- Cisco Enterprise Architecture -Collaboration
- Cisco Enterprise Architecture – Data Center and Virtualization
- Daily recap / Q;A
Day Four
- Introduction
- The importance of the CFO as a stakeholder
- Financial concepts and models
- Building your business case
- Presenting your business case
- Daily and course recap / Q;A
About Global Knowledge Egypt
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