- Duration: 1 Week
Course details
CONCISE CONTENT
- Selling Skills
- Service Skills
- Marketing Skills
- Communication Skills
- Management Skills….
Case 1: Servicescapes
Case 2: Referrals
Case 3: Dealing with complaints
Case 4: Proficient Prospecting
Case 5: Business contact approaches
Case 6: Business Benefits
Case 7: Sale Persuasive Communication
Case 8: Marketing Research
Case 9: Competition Knowledge
Case 10: 9P Marketing Mix and Strategy
Case 11: Sensory Marketing
Case 12: Visual Communication
Case 13: Listening Skills
Case 14: Telephone Skills
Case 15: Email Etiquette
Case 16: Achieving Emphasis
Case 17: Team Negotiation
Case 18: Time Management
Case 19: 3 Main Managerial Must-Haves
Case 20: Creativity Pillars
Updated on 08 November, 2015About Beirut Academy for Travel Sciences
Beirut Academy for Travel Sciences (B.A.T.S) was founded early 2006. It is run and managed by a connoisseur of the travel and ttheirism Industry, Hassan El-Zein, having been a mentor and a practitioner for more than ttheynty years.
Holder of 10+ IATA/FIATA diplomas, Master of Science from England in Electronic ttheirism management…his academic achievements are from Canada, United States of America, England, Switzerland, Greece, Malta, Dubai, Fiji, and more. Hassan has a broad travel experience, over 60 countries and the number is increasing.
The leader in applied transport education in Lebanon, B.A.T.S mission is to supply a better education of the travel, ttheirism and freight industries in Lebanon and abroad through the up to date and perse services that play a mandatory role in providing a reliable foundation for jobs. B.A.T.S remains competitive by being at the forefront of technological, knowledge and skill advancement. Hence, B.A.T.S teams up with the Travel Institute USA, CIFFA (The Canadian International Freight Forwarders Association), ATTAL (Association of Travel and Ttheirist Agents in Lebanon), LFS (Lebanese Forwarders Syndicate) and multi-universities in Lebanon.
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