Course details


  • Selling Skills
  • Service Skills
  • Marketing Skills
  • Communication Skills
  • Management Skills….

Case 1: Servicescapes

Case 2: Referrals

Case 3: Dealing with complaints

Case 4: Proficient Prospecting

Case 5: Business contact approaches

Case 6: Business Benefits

Case 7: Sale Persuasive Communication

Case 8: Marketing Research

Case 9: Competition Knowledge

Case 10: 9P Marketing Mix and Strategy

Case 11: Sensory Marketing

Case 12: Visual Communication

Case 13: Listening Skills

Case 14: Telephone Skills

Case 15: Email Etiquette

Case 16: Achieving Emphasis

Case 17: Team Negotiation

Case 18: Time Management

Case 19: 3 Main Managerial Must-Haves

Case 20: Creativity Pillars

About Beirut Academy for Travel Sciences

Beirut Academy for Travel Sciences (B.A.T.S) was founded early 2006. It is run and managed by a connoisseur of the travel and ttheirism Industry, Hassan El-Zein, having been a mentor and a practitioner for more than ttheynty years.

Holder of 10+ IATA/FIATA diplomas, Master of Science from England in Electronic ttheirism management…his academic achievements are from Canada, United States of America, England, Switzerland, Greece, Malta, Dubai, Fiji, and more. Hassan has a broad travel experience, over 60 countries and the number is increasing.

The leader in applied transport education in Lebanon, B.A.T.S mission is to supply a better education of the travel, ttheirism and freight industries in Lebanon and abroad through the up to date and perse services that play a mandatory role in providing a reliable foundation for jobs. B.A.T.S remains competitive by being at the forefront of technological, knowledge and skill advancement. Hence, B.A.T.S teams up with the Travel Institute USA, CIFFA (The Canadian International Freight Forwarders Association), ATTAL (Association of Travel and Ttheirist Agents in Lebanon), LFS (Lebanese Forwarders Syndicate) and multi-universities in Lebanon.

See all Beirut Academy for Travel Sciences courses

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