Modern knowledge workers work almost exclusively in jobs that require them to solve business problems, take decisions, be able to 'see the big picture' and think about consequences. Most people, once they leave the formal education system, do not focus on any further learning or on continuing to develop their thinking skills. As their careers progress, they become more expert in a few things but less capable of dealing with or understanding things outside their domain of expertise. They become competent at solving problems that are routine but are less able to apply these problem solving skills in wider contexts.
- Understand the importance of fact finding and analysis in problem solving and be able to distinguish, evaluate and summarize relevant information.
- Identify various problem-solving techniques and approaches to problem solving
- Apply these techniques in the solution of business problems
- Understand thinking models and practice exercises to help in thinking outside-the-box and generating a larger solution space
The course has wide appeal. Delegates may be drawn from many different levels, with varied experience and from any area of the business. The skills developed are of especial value for delegates whose core responsibilities include the understanding and solution of business problems, especially those requiring creative and different solutions. The skills and techniques developed are core life skills and are equally applicable in the solution of 'hard' problems requiring logical reasoning and deductive techniques, such as planning, business administration reporting, business analysis or software testing as well as 'soft' problems involving people issues, generally associated with management or leadership.
The Cisco Learning Partner Conference in Montreal, Canada, New Horizons was awarded the Worldwide Acceleration and Transformation Partner of the Year Award.
“They are honored to be recognized for the strong partnership that They have had with Learning@Cisco this past year,” said Bryan Ochs, VP of Global Products and Programs. “They look forward to our continued collaboration to further innovate on Cisco learning products that enhance and transform the Cisco student learning experience for our New Horizon clients.”See all New Horizons Lebanon courses
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