Modern knowledge workers work almost exclusively in jobs that require them to solve business problems, take decisions, be able to 'see the big picture' and think about consequences. Most people, once they leave the formal education system, do not focus on any further learning or on continuing to develop their thinking skills. As their careers progress, they become more expert in a few things but less capable of dealing with or understanding things outside their domain of expertise. They become competent at solving problems that are routine but are less able to apply these problem solving skills in wider contexts.
- Understand the importance of fact finding and analysis in problem solving and be able to distinguish, evaluate and summarize relevant information.
- Identify various problem-solving techniques and approaches to problem solving
- Apply these techniques in the solution of business problems
- Understand thinking models and practice exercises to help in thinking outside-the-box and generating a larger solution space
The course has wide appeal. Delegates may be drawn from many different levels, with varied experience and from any area of the business. The skills developed are of especial value for delegates whose core responsibilities include the understanding and solution of business problems, especially those requiring creative and different solutions. The skills and techniques developed are core life skills and are equally applicable in the solution of 'hard' problems requiring logical reasoning and deductive techniques, such as planning, business administration reporting, business analysis or software testing as well as 'soft' problems involving people issues, generally associated with management or leadership.
About New Horizons LebanonAs changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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