- Payment Terms: Enquire
- Location: Nairobi Kenya
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course SummaryMaster the art of advanced communication tailored for healthcare professionals with our comprehensive course. Learn effective techniques for enhancing communication, emotional intelligence, and leadership skills. Gain practical experience and insights from case studies and interactive sessions to excel in advanced communication within healthcare settings in just 5 days.
Course Details/Outline:
Day 1: Introduction to Communication in Healthcare
Overview of communication and its impact in healthcare
Key concepts and frameworks in effective communication
Practical exercises on understanding communication styles
Day 2: Verbal Communication and Emotional Intelligence
Understanding the principles of verbal communication
Techniques for enhancing emotional intelligence in interactions
Case studies on successful communication with patients and colleagues
Day 3: Non-Verbal Communication in Healthcare
Detailed explanation of non-verbal communication techniques
Techniques for interpreting and using body language effectively
Interactive workshops on non-verbal communication in patient care
Day 4: Advanced Communication Strategies
Developing skills for advanced communication strategies
Techniques for managing conflicts and difficult conversations
Case studies on advanced communication in healthcare settings
Day 5: Legal and Regulatory Compliance
Understanding the legal and regulatory framework governing communication in healthcare
Ensuring compliance with relevant laws and regulations
Developing a personal action plan for effective communication
Interactive workshops and practical exercises Updated on 17 February, 2025
Eligibility / Requirements
For the Advanced Communication for Healthcare Professionals course, participants typically need to have:
Basic Knowledge of Healthcare Operations:
A foundational understanding of healthcare principles and practices is beneficial.
Relevant Experience:
Experience in healthcare, patient care, or related fields is recommended but not mandatory.
Educational Background:
A degree in healthcare, nursing, medicine, or a related field can be helpful.
Interest in Communication Skills:
A keen interest in enhancing communication and emotional intelligence within healthcare settings.
Access to Learning Tools:
A laptop or tablet for taking notes and participating in interactive sessions.
Job roles this course is suitable for:
Communications Specialist , Medical Director , Healthcare AdministratorCourse Location
About Stepsure Training & Research Institute
Stepsure Training and Research Institute (STRI) is a premier Training and Development institute in Africa, offering professional short courses, training programs, and consulting services. Committed to excellence and integrity in management practices, we have organized training sessions for key development partners across Zimbabwe, Malawi, Botswana, Namibia, Ghana, Nigeria, Sierra Leone, Liberia, Kenya, Uganda, Rwanda,Tanzania, Congo, and Somalia.
See all Stepsure Training & Research Institute coursesEnquire about this course
You may add more courses here,
your list will be saved.
