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- Payment Terms: Enquire
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
OverviewAdministrative Communications Mastery is designed to comprehensively understand the essential communication strategies and techniques required for administrative roles. In today's dynamic and interconnected business environment effective communication isn't just about delivering messages—it's about ensuring clarity fostering collaboration and driving organisational success. This course emphasises the significance of crafting clear messages understanding diverse communication channels and employing techniques tailored to specific audiences. By journeying through various real-life scenarios interactive activities and in-depth lectures participants will hone their skills to communicate more effectively in an administrative context ensuring the seamless operation of their respective organisations.
Objective
- Grasp the foundational principles of effective communication within an administrative setting.
- Develop proficiency in utilising various communication tools and channels optimally.
- Understand the nuances of communicating with diverse audiencesincluding senior managementpeersexternal stakeholdersand more.
- Enhance writing skills for crafting compelling emailsmemosreportsand other administrative documents.
- Strengthen interpersonal communication skills for meetingspresentationsand daily interactions.
- By the culmination of this courseparticipants will have a comprehensive toolkit of practical communication techniques enriched by hands-on experiences and insights from experts. This will empower them to navigate the intricacies of administrative communication with confidence and proficiencydriving positive outcomes for their organisations.
Who Should Attend
- Administrative professionals seeking to enhance their communication competencies.
- Individuals aspiring to venture into administrative roles.
- Managers or team leads aiming to improve communication within their teams.
Course Outlines
Day 1: Fundamentals of Administrative Communication
- The Role of Communication in Administration.
- Overview of Verbal Non-verbal and Written Communication.
- Activity: Assessing Current Communication Strengths and Areas for Improvement.
Day 2: Crafting Clear and Effective Written Communications
- Writing Effective Emails: Clarity Tone and Structure.
- Crafting Memos Reports and Proposals: Structure and Essentials.
- Workshop: Peer Review of Sample Administrative Documents.
Day 3: Harnessing Digital Tools and Platforms
- Introduction to Modern Communication Tools: Slack Microsoft Teams Trello etc.
- Optimising Digital Calendars Meeting Schedulers and Virtual Meeting Platforms.
- Interactive Session: Role-playing using Digital Communication Platforms.
Day 4: Interpersonal Communication and Building Relationships
- Strategies for Effective Verbal Communication.
- Navigating Difficult Conversations and Conflict Resolution.
- Group Activity: Simulation of Real-life Scenarios in Administrative Communication.
Day 5: Advanced Communication Techniques and Looking Ahead
- Presentation Skills for Administrative Professionals.
- Reading and Responding to Non-verbal Cues.
- Panel Discussion: Future Trends in Administrative Communication.
About London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
A Breadth of Expertise
We offer a comprehensive range of training solutions across a diverse set of industries, including:
- Artificial Intelligence (AI): Stay ahead of the curve with cutting-edge training on AI applications, machine learning and data analysis.
- Contact Management: Learn best practices for building and nurturing relationships, managing communication workflows and leveraging technology to optimise your outreach efforts.
- Engineering: Enhance your technical expertise and stay current with the latest advancements in various engineering fields.
- Finance and Legal: Gain a deep understanding of financial concepts, legal frameworks and compliance requirements.
- Human Resources: Navigate the complexities of HR practices, from recruitment and onboarding to employee relations and performance management.
- Leadership and Management: Develop your leadership skills, communication techniques and team-building strategies.
- Logistics: Optimise your supply chain operations and ensure efficient delivery of goods and services.
- Marketing and Sales: Develop effective marketing strategies, hone your sales skills and drive business growth.
- Oil and Gas: Gain specialised knowledge and skills relevant to the oil and gas industry.
- Project Management: Master the art of project planning, execution and delivery to ensure successful project outcomes.
Our Approach
At London Training for Excellence, we believe in delivering high-quality, interactive training programmes that cater to diverse learning styles. Our experienced instructors are industry experts who combine theoretical knowledge with practical application.
Flexible Learning Solutions
We understand that busy professionals require flexible learning options. We offer a variety of delivery methods to suit your needs, including:
- In-person training: provides more significant face-to-face interaction. In a classroom setting, attendees can connect in real-time. In-person training also offers more opportunities for group activities and interactive projects.
- Online Courses: Our comprehensive online courses allow you to learn comfortably in your working environment.
- In-Company Training: Tailor training programmes specifically for your organisation's needs and deliver them on-site for maximum impact and employee convenience.
Investing in Your Success
By investing in training and development with London Training for Excellence, you will gain the knowledge and skills necessary to achieve your professional goals and contribute to the success of your organisation.
Contact Us Today
Let London Training for Excellence help you unlock your full potential and drive positive organisational change. Contact us today to discuss your training needs and explore how we can empower your workforce for the future.
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