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- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
OverviewMaximise profitability and control risk in your organisation's credit management with A-Z of Credit Control. This 5-day course covers all essential aspects of credit control including contract understanding legal frameworks collection methods and communication with debtors.
You will learn how to effectively handle the collections cycle choose the right collection methods and use the appropriate language while speaking to debtors including legal language for tougher situations. Sign up now and gain confidence in managing your credit control process.
Objective
By the end of the A-Z of Credit Control course, you will have acquired the following skills and knowledge:
- Understanding of the significance of efficient credit management
- Awareness of your ability to boost your organization's profitability and risk management
- Knowledge of the fundamental elements of a contract
- Understanding of the legal framework related to credit control
- Mastery of the various components of the collections cycle
- Ability to employ the best strategies to collect debts through a combination of methods
- Improved communication skills when speaking to debtors over the phone
- Understanding of when and how to adopt a tougher approach with debtorsincluding the use of legal language
- Greater confidence in managing your ledger and debt collection
- Enhanced ability to run your credit control process effectively.
Who Should Attend
This course is for individuals who are involved in the management of credit at their organisation. This includes credit managers, finance professionals, accountants, business owners, and other relevant professionals who are responsible for maintaining the financial health of their organisation by effectively managing its credit.
The course is designed to provide a comprehensive understanding of credit control, with a focus on maximising profitability and controlling risk. If you're someone who wants to improve your knowledge and skills in this area, this course may be right for you.
Course Outlines
Day 1:
- Introduction to credit management and its significance
- Overview of the impact of credit management on profitability and risk control
- Discussion on the fundamentals of a contract
Day 2:
- Overview of the legal framework relevant to credit control
- Understanding the various aspects of the collections cycle
- Introduction to techniques and methods for collecting cash
Day 3:
- Focus on effective communication with debtors over the phone
- Discussion on when and how to get tough with debtors including the use of legal language
- Practice session on telephone communication techniques
Day 4:
- Overview of the best strategies to collect debts through a combination of methods
- Review of ledger management and debt collection techniques
- Group discussion and practice on the use of strategies and techniques
Day 5:
- Review of the key concepts and skills learned throughout the course
- Reflection on individual and organizational goals for credit control
- Discussion on how to manage credit control processes effectively
Job roles this course is suitable for:
credit manager , managers , finance professionals , accountants , business ownersAbout London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
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