Course Overview:

ITIL Foundation is the comprehensive framework. A base on which IT processes are composed within IT companies. The Foundation Certificate in IT Service Management is a proof that the individual possessing the certificate understands various process and relations between them. There are12 main areas that the ITIL Foundation is focused on. These areas are divided between Service Support and Service Delivery. This course prepares participants for the certificate exam by enabling them to understand the terminology used within ITIL and provide them with the generic ITIL philosophy and background.

Why choose Numero Uno?

Numero Uno is an Abu Dhabi based consultancy and training provider serving organizations of all nature and sizes. Headquartered in Abu Dhabi city, Numero Uno has a dedicated, specialist workforce of experienced and certified practitioners and support staff providing expertise and service to customers across the Middle East Africa and Asia Pacific. These range from multinational oil and gas producers to utility companies independent manufacturers and construction companies.

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