السعر: 2,250 درهم
3,002 درهم
تدريب إفتراضي أونلاين. المحاضرات قد تكون فردية أو ضمن مجموعة.
- الفروع الأُخرى: بر دبي - دبي
- مدة الدورة التدريبية: Upto 2 Days
تفاصيل الدورة
Emotional intelligence (EI) is the ability to recognize and manage emotions. Those who possess this skill are more likely to avoid miscommunication, reach consensus, manage stress, and address conflicts effectively. This interactive training program explores the ins and outs of EQ and EI. Through a range of interactive activities, participants will learn how to develop their abilities to recognize and manage emotions. This course can be tailored to sales audiences, managers, customer service representatives, and other groups.Course Objectives
- Introduce participants to the concept of emotional intelligence and the benefits of using it.
- Discuss brain function as it relates to emotional intelligence.
- Familiarize participants with the five emotional intelligence competencies.
- Offer tactics for reframing events.
- Provide guidance for acting with empathy.
- Emotional Intelligence: Learning a Different "Smarts"
- One Person, Three Brains: Understanding Thinking, Feeling, and Acting
- Take Five: Introducing Emotional Intelligence Competencies
- Self-Awareness: Naming that Feeling
- Self-Regulation: Looking Through Another Window
- Self-Motivation: Desire to Improve
- Social Awareness: Paying Attention to the World Around
- Relationship Management: Putting It Together
- Action Planning: Deciding What's Next
الموقع
نبذة عن معهد Learners Point Training Institute
Learners Point is a Leading Educational Institute in Dubai which has been providing trainings for different educational and management development programs, operating for more than 12 years, educating more than 10,000 students. Located at the heart of Dubai, Learners Point has made a benchmark in providing cutting edge, cost effective, relevant and timely trainings that are guaranteed to widen your scope and to ensure a bright and progressive career. At Learners Point, you are provided with latest state of the art physical facilities and a friendly learning atmosphere powered by highly qualified professionals.We pride ourselves on our service and are totally committed to providing professional, practical and very personalised tuition. We offer training for individuals, small business, large corporations and government sectors. Our specialty is personalised small group training where we provide a fun, relaxed and personal service to all our clients.
Based on our extensive experience in the market we have formulated corporate training solutions tailor made for our clients covering a wide range of topics like Customer Service, Sales and Marketing techniques, Information Technology (Microsoft Certifications, Cisco Certifications, etc), Human Resource (HR) Management Course, Languages (English, Arabic & French) and Accounting Courses to mention but a few. With our customer service approach, pre-course and post-course consulting and assessments are critical to effectively customizing our certification courses to meet your training goals.
Our all trainers have had years of experience in the training industry and have extensive knowledge in their specific training field. Whatever your needs are in relation to IT, Management, HR and Languages, we have a training course available that will suit you!
If you are looking for a professional approach to dilate your professional scope, look no further. Just join Learners Point Training Centre and learn Today the EZ Way!. عرض الجميع دورات Learners Point Training Institute
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