- مدة الدورة التدريبية: Upto 24 Hours
تفاصيل الدورةThe purpose of this course is to provide students the necessary skills to improve their English language skills while working in a cosmopolitan Business environment dealing with multi cultural and multi ethnic staff
Who needs the course
HR Professionals, Sales & Marketing Professionals, and non native English speakers and anyone who wants to improve their English skills.
- Module 1 Introduction to Business English & Importance of Business Communication
- Module 2 Understanding the Importance of Politeness in Business - Structures and Expressions of Politeness
- Module 3 Learn The Present, Past, and Future Tense
- Module 4 Learn to Prepare for Job interview
- Module 5 Application of Business English skills for Customer care
- Module 6 Learn How to Say Negative Things in a Positive Way
- Module 7 Learn Editing for Agreement in Business Writing
- Module 8 Learn Professional Telephone Etiquette
- Compose an email to a customer outside your country
- Respond to a customer grievance
- Interviewing a candidate applying for a Job
- Convincing an angry customer
نبذة عن معهد Learners Point Training InstituteLearners Point is a Leading Educational Institute in Dubai which has been providing trainings for different educational and management development programs, operating for more than 12 years, educating more than 10,000 students. Located at the heart of Dubai, Learners Point has made a benchmark in providing cutting edge, cost effective, relevant and timely trainings that are guaranteed to widen your scope and to ensure a bright and progressive career. At Learners Point, you are provided with latest state of the art physical facilities and a friendly learning atmosphere powered by highly qualified professionals.
We pride ourselves on our service and are totally committed to providing professional, practical and very personalised tuition. We offer training for individuals, small business, large corporations and government sectors. Our specialty is personalised small group training where we provide a fun, relaxed and personal service to all our clients.
Based on our extensive experience in the market we have formulated corporate training solutions tailor made for our clients covering a wide range of topics like Customer Service, Sales and Marketing techniques, Information Technology (Microsoft Certifications, Cisco Certifications, etc), Human Resource (HR) Management Course, Languages (English, Arabic & French) and Accounting Courses to mention but a few. With our customer service approach, pre-course and post-course consulting and assessments are critical to effectively customizing our certification courses to meet your training goals.
Our all trainers have had years of experience in the training industry and have extensive knowledge in their specific training field. Whatever your needs are in relation to IT, Management, HR and Languages, we have a training course available that will suit you!
If you are looking for a professional approach to dilate your professional scope, look no further. Just join Learners Point Training Centre and learn Today the EZ Way!. عرض الجميع دورات Learners Point Training Institute