Supervising, Monitoring and Managing Maintenance Contracts هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

 Outsourcing Maintenance is becoming one of the core activities of overall asset , in today's increasingly cost conscious environment where every dollar must be justified, effecting thorough contracts and applying diligent governance is even more critical. No longer are contract specialists the only ones involved in the contract process, professionals of all disciplines have a vital role to play in the development of successful outsourcing maintenance contracts and their ongoing manage today's contracts, a direct role must be played at a strategic and operational level to ensure value for money is achieved, control is ensured and risks are minimized.
 
This hands-on training course will deliver the key frameworks for planning and managing Outsourced Maintenance will learn several methods involving interactive exercises, case studies session, designed to assist them in determining the best and most effective outsourcing contracting techniques for their organization.
 
Course Objectives:

• Understanding outsourcing business and its capabilities / limitations / benefits / risks
• Deciding what to outsource and what not to outsource and how to outsource
• Understanding the full life cycle of the outsourcing process from idea to implementation.
• Understanding how to Control the performance of outsourced contractors
• Develop road map for developing a contract from idea till termination.
• Perform group exercises and case studies to emphasis key ideas 

 
COURSE DURATION/ SCHEDULE

WHO SHOULD ATTEND

• Contracting managers and personnel
• Maintenance Managers
• Maintenance supervisors
• Administration Managers
• All company staff who are or will be involved in the Maintenance outsourcing design / selection / implementation / controlling processes.

 
 
COURSE OUTLINE
 

• Introduction: A common ground in Maintenance
  • Basic definitions
  • Generations of Maintenance
  • Basic types of Maintenance
  • Current Maintenance methodologies
• Module 1 : Why to outsource maintenance
  • Basic definitions
  • Cost / benefit thinking
  • Outsourcing decision matrix
• Module 2: How much to outsource
  • Breakdown levels of services
  • Deciding of outsourcing volume
• Module 3: Risks of outsourcing
  • Risks classification
  • How to reduce risks
• Module 4: Contract definitions and types
  • Definitions
  • Contract types
  • Service Level Agreements SLAs
• Module 5: Outsourcing Contract life cycle
  • Life cycle stages
  • Mini project layout
• Module 6: Design outsourcing contract controls
  • Key Performance Indicators KPIs
  • Examples of KPIs
  • KPIs in outsourcing relationships
  • Payment structure
• Module 7: Managing transition to outsourced arrangement
  • Why Outsourcing relations fail?
  • Road map to Manage transition to Outsourcing agreement
• Module 8: Special considerations for Manpower Outsourcing
  • Special considerations for manpower outsourcing
  • Effects on KPIs
  • The interpersonal skills side
• Module 9: Case study and mini project

تحديث بتاريخ 10 February, 2023