تفاصيل الدورة
ITIL® is a globally recognized IT Service Management approach. The ITIL® framework has helped organizations to effectively use IT as a tool to enable impactful business transformation. ITIL® 2011 is the latest version and professionals who aim to demonstrate their understanding in the ITIL® best practices, start with the Foundation level.J-Prime InfoTech ITIL® 2011 Foundation training program imparts knowledge about the fundamental concepts and terminology of ITIL® Service Lifecycle. It elaborates on the various phases involved; processes used; and their impact on IT Service Management practices. This training also covers basic concepts related to the effective implementation of ITIL® framework within an organization to enhance business growth.
This ITIL® course is ideal for individuals involved in the implementation of IT technologies in their organization.
تحديث بتاريخ 13 August, 2017
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Competitiveness factor: More than 500,000 people worldwide have earned this credential, because of the demand for professionals with these skills.الموقع
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