Start Your Career as User Assistance Developer هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Is the ability to provide relevant information about using your software essential for your product? Do you find yourself spending hours and hours explaining how to use your software? Or are you getting feedback from your clients that your documentation is hard to be followed, inconsistent or may be even confusing? 

If you answered with "Yes!" to any of these questions, then this course is for you! 

You will learn how to plan, prepare and deliver essential guidance for your users in the form of a user assistance. Do not be only a developer - become a real user assistance developer today!

In the course of the years the scope activities of the profession that helps users help themselves using product has been constantly evolving. We've started off as technical writers, focused solely on technical writing. We transformed into information developers, that also take into account the graphical aspects and design of the content. 

Today, we need to bundle together the writing skills, design and graphics, video creation, multimedia, metadata and software development to meet the expectations of our users. All these assets, put together can be described together as user assistance.

For several years now, I have been delivering training on user assistance for:

- technical writers (information developers)

- information architects

- software developers 

I have personally trained hundreds of people in class room trainings, online courses, several Bulgarian Universities and internally at a Fortune 500 company! The goal for me has always been to deliver practical information, make sure my trainees get ready for delivering real content, right after the course is over. 

So, enroll now and get ready to deliver the ultimate user assistance for your customers!