Performance Management: Confronting Poor Performance هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

As a consultant to dozens of companies, Ihave learned thatmany leaders, managers, and supervisors dont do a good job of confronting problem performance orbehavior. It is challenging to do so and seems easier to ignore or side-step sensitive issues hoping theyll go away. Unfortunately they dont. Problems fester and the employees who fail to meet expectations become a toxic influence on their coworkers and drag down the morale or performance of the majority.

Therefore, developing the confidence and ability to speak respectfully, candidly and yet firmly to poor performing people is a necessary skill for any leader, supervisor or manager and a necessary ingredient for building a great organization. The purpose of this course is to teach you how. You'll learn a simple approach to setting and communicating your expectations for employee compliance. Then, you'll learn a proven, 7-step strategy for confronting difficult or non-compliant employees. I'll illustrate these concepts with multiple case studies and scenarios that will help you learn and apply these strategies to your current relationships with youremployees.