CRM – Customer Relationship Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

The Customer Relationship Management course begins with the essential knowledge of Customer Relationship Management and progresses to impart shared skill knowledge. This course will provide you with a comprehensive understanding of Accounting Skills through key ideas, strategies, and in-depth information. This course will teach you real-world information and expertise from industry professionals and practitioners.

This Customer Relationship Management course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.

After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the Customer Relationship Management course now!

Special Offer

• Learner will get Free Certificate
• No Extra fees
• Lifetime Course Access

Why Choose the Customer Relationship Management course?

• Developed by Qualified Professionals With Updated Materials
• 24/7 Learning Support and Assistance
• Course completion free PDF certificate
• High-quality E-learning Study Materials
• No Hidden Fees or Exam Charges
• Access the Course Anywhere in the World
• Self Paced Learning and Laptop, Tablet, Smartphone Friendly

Customer Relationship Management

Course Curriculum

Module 1: What is Customer Relationship Management?

• CRM in Your Everyday Life
• What’s in It for Me?

Module 2: What CRM Is and Who It Serves

• Different Faces of CRM

Customer Relationship Management Module 3: Checklist for Success

• Evaluation Metrics
• Privacy Issues

Customer Relationship Management Module 4: Requirement Driven Product Selection

• Requirement Driven Product Selection
• Determining Function

Customer Relationship Management Module 5: Considerations in Tool Selection

• What’s Your Function in the Field?
• Getting Information In and Out

Customer Relationship Management Module 6: Strategies for Customer Retention

• Getting More from Your Core
• Customer Scenarios

Customer Relationship Management Module 7: Building the Future

• Roadblocks

Customer Relationship Management Module 8: Homegrown vs Application Service Provider

• A Broad Look

Customer Relationship Management Module 9: The Development Team

• Required Members

Customer Relationship Management Module 10: Evaluating and Reviewing Your Program

• Customer Profiles
• Customer Life Cycles
• Reviewing CRM and

Certification

By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field. تحديث بتاريخ 06 February, 2023