تفاصيل الدورة
This course will equip managers with skills needed to manage staff with challenging behavior. We will explore different types of challenging behavior, and the consequences of letting them go unchallenged. There will be a strong focus on how to prepare, conduct, and follow-up difficult conversations with staff displaying challenging behavior. Students will learn how to identify helpful and unhelpful norms in their teams, and how to develop positive norms, so as to prevent… + المزيد
- The Online Multi-Business Master Plan Global Courses22 USD
200 USDمدة الدورة التدريبية: 3 Hours - Business Management QCF Inspire London College880 USDمدة الدورة التدريبية: Upto 5 Months