تفاصيل الدورة

Objective
  • Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture and achieve organizational goals.
  • Develop strong interactive communication skills to strengthen relationships across teams, departments and levels.
  • Develop communication strategies for team building to effectively collaborate for better problem solving and decision making.
  • Transform destructive conflict into constructive conflict while building trust in the organization and creating a productive working environment.
  • Recognize cultural differences within and across organizations and use best communication practices to enhance understanding and good will.
  • Plan, introduce, and implement a successful change with employee support in today's complex business environment.
  • Build, manage, and lead virtual teams at a distance while implementing strategies to maximize collaboration and productivity.
  • Use powerful writing skills to compose effective messages that produce desired results in various business contexts.

Outline
  • Set clear communication objectives
  • Communication challenges in business leadership
  • Establish clear understanding of roles
  • Communicating to lead
  • Cultural diversities on body language
  • The Perception Divide - why it makes positive outcomes difficult for you
  • The Communication Process
  • Living the Vision
  • Choice and Control
  • Emotional Intelligence
  • Developing Trust
  • Gaining Rapport
  • Outcome Thinking
  • Active listening for understanding
  • Influencing Framework
  • Influencing Strategy
  • Challenging Situations Understanding and Managing Conflict
  • Communicating Exercise-Real Plays
  • Facilitating Team Communications
  • The "YOU" approach in practice
  • Delivering attractive speech
  • 'What happens next?' - compelling others to listen
  • What gesture is appropriate
  • Controlling emotional responses
  • Working with Others Confidently
  • Sandwich Type Feedback
تحديث بتاريخ 16 May, 2024

المتطلبات

There are no eligibility requirements to attend this course.

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