تفاصيل الدورة
ISO 21001:2018 Lead Auditor training course enables you to develop the necessary expertise to perform an Educational Organizations Management System (EOMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the necessary knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, an audit team, the communication with customers, and conflict resolution.Learning objectives:
- Understand the operations of an Educational Organizations Management System based on ISO 21001:2018
- Acknowledge the correlation between ISO 21001, ISO 29993 and other standards and regulatory frameworks
- Understand an auditor’s role to plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO 21001 in the context of an EOMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
Course Outline:
Day 1: Introduction to the Educational Organizations management system (EOMS) and ISO 21001:2018
- Course objectives and structure
- Standards and regulatory frameworks
- Certification process
- Fundamental concepts and principles of Educational Organizations
- Educational Organizations management system (EOMS)
Day 2: Audit principles, preparation, and initiation of an audit
- Fundamental audit concepts and principles
- The impact of trends and technology in auditing
- Evidence-based auditing
- Risk-based auditing
- Initiation of the audit process
- Stage 1 audit
Day 3: On-site audit activities
- Preparing for stage 2 audit
- Stage 2 audit
- Communication during the audit
- Audit procedures
- Creating audit test plans
Day 4: Closing the audit
- Drafting audit findings and nonconformity reports
- Audit documentation and quality review
- Closing of the audit
- Evaluation of action plans by the auditor
- Beyond the initial audit
- Managing an internal audit program
- Summary of the training course
Day 5: Certification Exam
تحديث بتاريخ 06 November, 2024
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