تفاصيل الدورة

Difficult conversations are a part of life. You have them. We all have them. They are the conversations you don't want to have, but that you must have. They are talking with someone about something they did or said that upset you, or something you did or said that upset them.

These conversations are difficult because they're about things we find hard to talk about such as:

  • Broken promises
  • Violated expectations
  • Bad or inappropriate behaviors

Think about the last difficult conversation+ المزيد

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