تفاصيل الدورة
Day 1
The Management Process in Perspective· Planning the work
· Types of plans
· Organizing and allocating resources
· Directing and controlling individual and organizational performance
· The control process
· Types of control
· Principles of organizing
· Designing organizational charts
· The direct link between charts and procedures
Day 2
Policies and procedures· Definitions and concepts
· Policy manual
· Procedures manual
· Importance and goals of procedures
· Signs of complicated procedures
· Work simplification goals
· Procedure for developing effective procedures
· Productivity defined
· What are the causes of poor productivity?
· How to improve productivity
· Improving employees' efficiency and effectiveness
Day 3
Mapping and analysis tools for simplification of processes & procedures· Process mapping
· Value stream mapping
· Supplier Input, Process, Output, Customer (SIPOC) analysis
· Turtle diagram
· Shell 'ESSA' model for simplification
· Procedures process flow chart
· The multi column process chart
· Questions to get you started
· Simplification of procedures to improve productivity
· Success Factors for Simplification of Procedures
Concept and importance of work distribution chart
· Preparing and analyzing a work distribution chart
· Reallocation of workload and redistribution of jobs
Simplifying space design and layout
· Office/Department layout analysis
· Using spaghetti diagram for analyzing distance/Department layout
· Redesigning offices by using office layout charts
Day 4
Work Flow techniques· The parallel and sequential techniques
· The stages of work simplification:
> Selection of procedure(s)
> Collecting data
> Data analysis and evaluation
> Suggestions for improvement
> Implementation
> Follow-up and evaluation
· The use of flow charts in simplification of procedures
· Simple process flow procedure charts
· Preparing and analyzing flow charts
· Simplifying procedures and recommending changes
· Lean principles to simplify processes
· 5S program
· Swim lane charts
تحديث بتاريخ 16 May, 2024 - أقل
