Efficient Administration Skills
السعر: 1,538 ريال عماني

    تفاصيل الدورة

    Day 1
    The Administrator as part of the support team

    · Understanding your role within your team
    · Building an excellent professional image
    · Strategies for an outstanding team player
    · Understanding your team player style
    · Having the right attitude to excel
    The modern administrator's highly needed abilities
    · Building information expertise
    · Seeing through obstacles and building on talents and strengths
    · Maturity and political skills
    · Adaptability to a changing office environment
    · Gaining credibility
    · Taking the initiative
     
    Day 2
    Verbal communication

    · Why we misunderstand other people
    · Choosing the right communication medium
    · Building excellent relations with your manager and colleagues
    · Overcoming communication barriers
    · Communicating with assertiveness and self-confidence
    · Understanding cultural differences
    · Strategies for greater visibility and influence
     
    Day 3
    Effective written communication

    · Ingredients of a professionally written document
    · Key techniques for effective e-mails
    · Dos and don'ts of business writing
    · Email writing principles and etiquette
    · Building rapport and writing with credibility
     
    Day 4
    Telephone handling best practices

    · Professional telephone behavior
    · Key competencies for success
    · The can-do service driven approach
    · Handling difficult callers
    Effective time planning
    · Identifying and controlling your time wasters
    · Setting your priorities and working standards
    · Maximizing your efficiency
    · Planning and organizing a productive work day
     
    Day 5
    Memory reinforcement techniques

    · Your memory as a business tool
    · Why we forget
    · Daily memory practice and training
    · Techniques to increase concentration
    · Remembering 'by association' and linking
    · Using acronyms and the method of loci
    · Strategies to remembering names
      تحديث بتاريخ 16 May, 2024

    المتطلبات

    Ther are no eligibility requirements to attend this course.

    وظائف مناسبة لهذه الدورة

    Senior Secretary , Secretary , adminstrator , personal assistant

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