Customer Service: Soft Skills Fundamentals هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work the computers, but you need to know more about the non-tangibles, the soft skills of getting along. This course will help you develop the soft skills you need to thrive when facing clients day after day.