تفاصيل الدورة
To a certain extent we are all involved in customer service. Maybe you're on the front office services of an organization, serving the customers who purchase your products. Perhaps you're a HR partner, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a CEO, serving your staff and your customers.
The Customer Service Skills training will examine all types of customers and how we can serve them better and improve ourselves in the process. You will acquire a valuable skillset including in-person customer service and over-the-phone techniques, coping with difficult customers, and generating re-occuring profit from return customers.
تحديث بتاريخ 21 March, 2018- Customer Service Study 36524 USDمدة الدورة التدريبية: 2 Hours
- Telemarketing Course Oxford Home Study College57 USD
525 USDمدة الدورة التدريبية: 200 Hours