تفاصيل الدورة
To a certain extent we are all involved in customer service. Maybe you're on the front office services of an organization, serving the customers who purchase your products. Perhaps you're a HR partner, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a CEO, serving your staff and your customers.
The Customer Service Skills training will examine all types of customers and how we can serve them better and improve ourselves in the process. You will acquire a valuable skillset including in-person customer service and over-the-phone techniques, coping with difficult customers, and generating re-occuring profit from return customers.
تحديث بتاريخ 21 March, 2018- Certificate in Customer Service Skills Alpha Academy25 USD
420 USDمدة الدورة التدريبية: Upto 32 Hours - Diploma in Customer Service Global Edulink49 USDمدة الدورة التدريبية: Upto 12 Months