Customer Service : Boost your Management skills هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Anyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In this tutorial, we will discuss how we can keep every customer - existing or potential - happy and satisfied so that the business flourishes. We will also cover qualities of excellent customer service and different modes of providing it, like in-person, telephone, e-mail, etc.

This course is structured as a presentation. We make courses based on theory, look at free lessons and then decide if you really want to buy this course.If you really like our way of teaching, then buy this course. We have a specific way of teaching and we recommend that you carefully consider whether you would like to buy this course.We have a lot materials for reading, so this course is not for lazy students.