CUSTOMER RELATION MANAGEMENT هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Customer Relationship Management (CRM) is dedicated to strategies for creating and maintaining a loyal customer base,  developing effective business plans and following the best business practices. Our course aim is to help you gain understanding of these strategies in order to achieve a long-term stability and profitability for your company. The core goal of Al Manal Training Center in Abu Dhabi, UAE is to help you get Customer Relation Management training in Abu Dhabi, with which you can enhance your career prospects significantly.

Course Outline:
Below are few topics which will be covered under our Customer Relation Management Training:
Outline to CRM
Role of Information Technology
Explaining your CRM Procedure
Getting knowledge from Data
The Phases of Development for CRM and Data Warehouse
Creating the CRM Data Warehouse
Consumer Learning Curve
Supervision of Consumer for Revenue
The Financial Worth of CRM
Handouts
The Tactical Look of Data Warehousing and Customer Relationship Management
Data Confidentiality: Safeguarding Assurance
Deploying Discretion and Consumer Views
Executing CRM

The course aims at developing understanding of:
In our Customer Relation Management courses in Abu Dhabi, our goal is to make candidates understand:
Consumer behaviour, customer satisfaction, trustworthiness, Consumer defection, etc.
Vital theories like Closed Loop Marketing and Sales Supervision
Customer Relationship Management effect on sales and marketing plans
Customer and Company security issues
Ways unhappy Consumers may utilize Internet to convey disgrace to business and its services and products
Methods in which businesses may utilize technology containing Internet to provision corporate CRM plan
The part played by CRM in handling consumers as critical properties
The part of Business Intelligence in Customer Relationship Management

Benefits of Implementing Customer Relationship Management Training in Abu Dhabi:
It highly cost-effective
Easily tailor-made as per the businesses current processes
Helps in making the call center operations practical
Maintains and fastens Customer Lifecycle Management
Helps in breaking database into several categories and subcategories
Offers data with lightning speed by programming information processing
Assists in cross selling and upselling
Benefits by producing short and long-term marketing plans
Eliminates paper utilization
Produce quality leads
Data easily reached to several employees instantly
Helps in tracking of leads and their sources

Strategies available to CRM Course
To save customers by getting them back
To invite fresh and probable customers
To build trustworthiness among current customers
To encourage consumers to buy something that is more expensive تحديث بتاريخ 20 June, 2021